Contact Us - heesara.lk
Last updated: 10 Sep 2026 | Reply within 24h
✓ විවාහ අපේක්ෂිතයන් සඳහා (18+ වයස) පමණයි | 18+ Marriage Age Only
Heesara.lk is a community membership platform for family-arranged marriage proposals. Not a dating site. No adult chat. No guarantee of marriage. Porondam 20 is cultural belief only.
Need help with heesara.lk? We are here to help with profile creation, OTP, search (18+ only), TOB privacy, payments.
📧 Email (Best way)
Support: support@heesara.lk
Contact: contact@heesara.lk
Privacy / Delete: privacy@heesara.lk / support@heesara.lk
All emails forward to us reply within 24h. For profile delete request, email from same email used for account + include profile ID from /my-profiles.
📞 Phone & Address
WhatsApp / Phone: +94 91 427 0377
Address: Galle, Sri Lanka
Hours: 9am - 6pm (Mon-Sat) SL Time
Website: https://heesara.lk
No physical office visit needed - fully online matrimony membership platform.
🔒 Birth Time Privacy - How TOB Works
We hide birth time (Hr/Min/AM-PM) from matches page. Viewer cannot see TOB of candidate, only owner can see own TOB in /account. We show date and place only. If you need TOB to re-check from outside astrologer, you must contact owner using contact details that appear after interest accepted. This is for security and PDPA compliance.
🔍 Search Age - 18+ Only
Search dropdown shows 18-70 only, cannot show ages less than 18, typing less than 18 auto-corrects to 18 in both age min and max sections. This enforces විවාහ අපේක්ෂිතයන් සඳහා (18+ වයස) පමණයි.
💳 Payments & Refund
Heesara give First 100 profiles Free for 6 months. After free100, Standard Package: Rs.2500 / 6 months. Premium with unlimited time: Rs.5000. Standard and Free100 Packages renewal @ Rs.1500. Digital service - no physical product. Non-refundable after contact viewed. Refund only for double payment / technical error within 7 days. Email support@heesara.lk with payment ID from /pay/:id. See /refund for full policy.
Quick Contact Form (sends to support@heesara.lk)
For fastest reply, email directly to support@heesara.lk. This form is informational - actual sending via your email client.
⚠ Heesara does NOT guarantee marriage. Profiles posted by users, we only show matches. Please verify before proceeding. Porondam 20 is cultural belief for information only, not astrological guarantee. PDPA Act No.9 of 2022 Compliant.
We reply within 24h. For profile delete request, email from same email. Heesara.lk is a community membership platform for family-arranged marriage proposals. Not a dating site. No adult chat. Secure • Verified • විවාහ අපේක්ෂිතයන් සඳහා (18+ වයස) • No Guarantee • TOB Private • support@heesara.lk | contact@heesara.lk | Avissawella, Sri Lanka